Privacy Policy
This Privacy Policy explains how BookMyUltra collects, uses, stores, and protects personal information when runners, attendees, and organizers use the website.
We may collect your name, email address, mobile number, username, organizer details, registration form responses, billing details, and support messages. We also collect technical information such as browser type, device information, IP address, and site usage data.
We use personal information to create accounts, process registrations, communicate event updates, provide customer support, manage organizer operations, prevent fraud, comply with legal obligations, and improve website performance and discoverability.
Payments are processed through third-party payment partners such as Razorpay. Payment credentials are handled by the payment gateway and are not stored in full on BookMyUltra. We may share required transaction and order information with payment processors, organizers, and service providers strictly for operational purposes.
We may use cookies, session storage, and analytics tools to keep you signed in, understand website performance, measure conversions, and improve the experience for runners and organizers.
We retain information for as long as needed to provide services, meet financial and legal obligations, resolve disputes, and support organizer operations. We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security.
You may contact us to update account details, request assistance, or raise privacy concerns. For privacy-related questions, contact support@bookmyultra.rungreen.in or call +91 90000 00000.